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Our client is one of the leading company in Banking/Finance
Objective
- Responsible for organizing, leading & supervising sales training delivery unit to deliver & provide qualified sales training programs.
- Coach, observe & provide feedback for trainer in sales, leadership & high quality relevant training programs.
- Manage sales training development team’s performance, training program qualification and overall training efficiency/result.
Key responsibilities
Planning/Budgeting/Managing:
- Plan & budget the annual sales training plan to facilitate roadmap & IDP.
- Plan sales training delivery unit to ensure providing the required training programs
- Periodically evaluate the unit’s performance & training program qualification
- Measure relevant training result (satisfaction>learning>impact>result>ROI)
Day to day activities:
- Work with business to analyze training needs for the identified roadmaps and IDPs
- Work with team to plan for the program development, coaching & delivery
- Observe trainer on site and provide trainer with constructive feedbacks
- Consult & provide feedback for upgrading the existing programs
- Set team member’s KPIs which aligned with TC’s KPI & conduct PA accordingly.
- Lead the relevant high quality training programs development for manager & above
- In charge of training deliver & follow up activities quality and results.
- Develop trainers in training delivery, training D&D basic skills & required skills
- Monitor Sales Training unit’s performance, Training quality and Training result.
- Drive TC projects and initiatives upon request
- Undertake other tasks assigned by Head of Sales Training
Management of Reporting Units:
- Reports of Sales Delivery Trainers
- Tên người liên hệ: Ngô Thị Ngọc Mai
- Email: [email protected]
- Điện thoại: 08.3824.5800 (Ext: 209)
- Di động: 01243 894 915