In the current economic climate,
organisations are continually seeking ways to reduce their costs and increase
their efficiency. Outsourced HR is becoming an increasingly popular way of
achieving savings for UK businesses. A recent survey of UK firms by the CIPD
revealed that around half of organisations intend to outsource part of their HR
activities within the next 3 years (Source: The Changing HR Function, CIPD)
including outsourced payroll.
This report will look at how
outsourced HR services can save organisations money, whilst increasing the
quality and efficiency of the HR and payroll service levels provided.
What
is HR outsourcing?
HR Outsourcing is a contractual
arrangement with a third party specialist to carry out part or all of its HR
activities. Smaller organisations may choose to outsource the whole of their HR
and payroll functions as an alternative to employing their own HR staff. Larger
organisations may opt to outsource part of their HR function such as HR &
Benefits Administration, Payroll or Recruitment, allowing their in-house HR
team to concentrate on more strategic activities.
How
can outsourcing save money?
There are a large number of costs
involved in maintaining an effective in- house HR and payroll function. There
are obvious costs such as the salaries of the HR staff as well as less obvious
costs such as purchasing, hosting and maintaining an HR and payroll system,
training and
ecruitment costs, office space and time spent developing and improving internal
processes and managing the in-house team.
An outsourcing company can split
many of these costs across multiple client organisations, meaning that a high
level of service can be provided to the organisations at a lower cost.
Additionally, by using automated workflow processes, HR and payroll
administration can be carried out in a more efficient way, which can reduce
costs even further.
Let’s
look at some actual costed examples to see how this works.
These examples compare the estimated
costs of running an effective in-house HR and payroll function compared with
fully or part-outsourced HR and payroll over a 3 year period.
Example A: 100 employee
organisation, full outsourcing
In-House Costs over 3 years
|
Item
|
3yr Cost
|
Notes
|
|
HR Manager
|
£144,400
|
£40k salary plus benefits & NI
|
|
|
Part-time HR Administrator
|
£50,400
|
£24k salary plus benefits & NI
|
|
|
Part-time Payroll Administrator
|
£50,400
|
£14k salary plus benefits & NI
|
|
|
Recruitment
|
£23,400
|
Based on recruiting once over 3
yrs
|
|
|
Temps
|
£9,000
|
To cover holidays and sickness
|
|
|
Training & professional
memberships
|
£14,000
|
|
|
|
Office space and PCs
|
£25,000
|
Office space & PCs for 3
employees
|
|
|
HR and Payroll system licence
|
£10,000
|
An up-to-date HR & payroll
system
|
|
|
System implementation and
customisation
|
£10,000
|
|
|
|
System annual maintenance /
support fees
|
£6,000
|
|
|
|
Server, hosting & IT support
for system
|
£18,000
|
|
|
|
TOTAL £364,200
|
|
|
|
|
|
|
Typical Costs of Full Outsourced HR
and Payroll over 3 years with PlusHR:*
|
Item
|
3yr Cost
|
|
HR Manager
|
£90,000
|
|
HR and Benefits Administration
|
£39,000
|
|
Web-based HR System with employee
/ manager self-service and workflows
|
£15,000
|
|
Payroll
|
£18,000
|
|
Total £162,000
|
|
Total Savings Over 3
Years
|
|
|
In-house costs
|
£364,200
|
|
Outsourced costs
|
£162,000
|
|
Total savings £202,200
|
Example B: 250 employee organisation,
outsourced HR Administration, Benefits Administration and Payroll
In-House Costs over 3 years
|
Item
|
3yr Cost
|
Notes
|
|
HR Administrator
|
£86,400
|
£24k salary plus benefits & NI
|
|
Full-time Payroll / Benefits
Administrator
|
£100,800
|
£28k salary plus benefits & NI
|
|
Recruitment
|
£22,800
|
Based on recruiting once over 3
yrs
|
|
Temps
|
£9,000
|
To cover holidays and sickness
|
|
Training & professional
memberships
|
£14,000
|
|
|
Office space and PCs
|
£25,000
|
Office space & PCs for 3
employees
|
|
HR and Payroll system licence
|
£20,000
|
Fully functioning web-based system
|
|
System implementation and
customisation
|
£15,000
|
|
|
System annual maintenance /
support fees
|
£13,500
|
|
|
Server, hosting & IT support
for system
|
£18,000
|
|
|
TOTAL
£324,500
|
Typical Costs of Outsourced HR &
Benefits Admin and Payroll over 3 years with PlusHR:* -
|
Item
|
3yr Cost
|
|
HR and Benefits Administration
|
£80,000
|
|
Web-based HR System with employee
/ manager self-service and workflows
|
£40,000
|
|
Payroll
|
£35,000
|
|
Total
£155,000
|
|
Total Savings Over 3
Years
|
|
|
In-house costs
|
£324,500
|
|
Outsourced costs
|
£155,000
|
|
Total savings £169,500
|
Source: Plus HR - UK